The Motorcycle Co GDPR Statememnt
Who we are
We are The Motorcycle Co, Unit 4, Olympus Business Park, Kingsteignton Road, Newton Abbot TQ12 2SN
This policy sets out how we collect and protect and use you're personal information.
We are Motorcycle Repair. Service and MOT Center.
What information do we hold and how do we collect it?
When you make an enquiry or when transacting with us a member of staff may collect the following information Name, address, telephone numbers, email address, motorcycle registration number, tyre sizes or we may collect data from public access such as social media, online telephone directory's or internet searches.
Motorcycle details-these are the registration number/model number/vin number and other associated data relating to you're motorcycle ownership.
We use this information for the following reasons:
To enter into a contract with you and contact you if necessary regarding that contract.
To complete the necessary paperwork related to you're contract with us
To take payments by card
To complete purchase requests for parts or fluids and share with DVSA when registering you're MOT test
To keep internal records for history of all work carried out by us.
To enable us to make any warranty claims or in the event of a legal dispute.
To maintain and manage our accounts.
To enable us to share with anyone who are legally entitled.
Who do we share you're personal information with?
Details of transactions may be shared with our Accountant.
We may share information with anyone who has a legal right to it.
Enforcing our legal rights to defend legal proceedings and for general administration purposes.
We give you're motorcycle details e.g vin number to our parts and other service suppliers (on occasion we outsource specialist services that we are not able to do ourselves, such as milling custom parts on a lathe) and manufacturers for the purpose of identifying parts required and warranty claims.
How long do we keep you're personal information?
Transaction information is kept for 7 years.
Motorcycle repair/service data and history are kept for our own records until you either advise us that you no longer have the motorcycle or if you request that we remove it from our database.
What happens if you do not wish to share you're personal or vehicle details with us?
We are unable to enter into a transaction with you unless we have this information.
Transferring you're data outside of the United Kingdom
We do not share you're personal information outside the United Kingdom.
We may share you're computer details for the purpose of sourcing parts for you're motorcycle if we are not able to source them in United Kingdom eg vin number, part number.
Data security
We are committed to data security. We will put into place the following.
Regular scans of all computer systems by an independent vulnerability tester
Remain PCI compliant for Credit/Debit Card processing.
You're rights and you're personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to you're
personal data:
● The right to request a copy of the personal data which we hold about you;
● The right to request that we correct any personal data if it is found to be inaccurate or out of
date;
● The right to request you're personal data is erased where it is no longer necessary to retain such
data;
● The right to request that we provide you with you're personal data and where possible, to transmit
that data directly to another data controller, (known as the right to data portability), (where
applicable i.e. where the processing is based on consent or is necessary for the performance of a
contract with the data subject and where the data controller processes the data by automated
means);
● The right, where there is a dispute in relation to the accuracy or processing of you're personal
data, to request a restriction is placed on further processing;
● The right to object to the processing of personal data, (where applicable i.e. where processing is
based on legitimate interests (or the performance of a task in the public interest/exercise of
official authority); direct marketing and processing for the purposes of scientific/historical
research and statistics).
This policy was updated in August 2018. If we make changes to this policy we will post them on this page. A hard copy will be kept at our premises if you wish to see it or have a copy.
We are The Motorcycle Co, Unit 4, Olympus Business Park, Kingsteignton Road, Newton Abbot TQ12 2SN
This policy sets out how we collect and protect and use you're personal information.
We are Motorcycle Repair. Service and MOT Center.
What information do we hold and how do we collect it?
When you make an enquiry or when transacting with us a member of staff may collect the following information Name, address, telephone numbers, email address, motorcycle registration number, tyre sizes or we may collect data from public access such as social media, online telephone directory's or internet searches.
Motorcycle details-these are the registration number/model number/vin number and other associated data relating to you're motorcycle ownership.
We use this information for the following reasons:
To enter into a contract with you and contact you if necessary regarding that contract.
To complete the necessary paperwork related to you're contract with us
To take payments by card
To complete purchase requests for parts or fluids and share with DVSA when registering you're MOT test
To keep internal records for history of all work carried out by us.
To enable us to make any warranty claims or in the event of a legal dispute.
To maintain and manage our accounts.
To enable us to share with anyone who are legally entitled.
Who do we share you're personal information with?
Details of transactions may be shared with our Accountant.
We may share information with anyone who has a legal right to it.
Enforcing our legal rights to defend legal proceedings and for general administration purposes.
We give you're motorcycle details e.g vin number to our parts and other service suppliers (on occasion we outsource specialist services that we are not able to do ourselves, such as milling custom parts on a lathe) and manufacturers for the purpose of identifying parts required and warranty claims.
How long do we keep you're personal information?
Transaction information is kept for 7 years.
Motorcycle repair/service data and history are kept for our own records until you either advise us that you no longer have the motorcycle or if you request that we remove it from our database.
What happens if you do not wish to share you're personal or vehicle details with us?
We are unable to enter into a transaction with you unless we have this information.
Transferring you're data outside of the United Kingdom
We do not share you're personal information outside the United Kingdom.
We may share you're computer details for the purpose of sourcing parts for you're motorcycle if we are not able to source them in United Kingdom eg vin number, part number.
Data security
We are committed to data security. We will put into place the following.
Regular scans of all computer systems by an independent vulnerability tester
Remain PCI compliant for Credit/Debit Card processing.
You're rights and you're personal data
Unless subject to an exemption under the GDPR, you have the following rights with respect to you're
personal data:
● The right to request a copy of the personal data which we hold about you;
● The right to request that we correct any personal data if it is found to be inaccurate or out of
date;
● The right to request you're personal data is erased where it is no longer necessary to retain such
data;
● The right to request that we provide you with you're personal data and where possible, to transmit
that data directly to another data controller, (known as the right to data portability), (where
applicable i.e. where the processing is based on consent or is necessary for the performance of a
contract with the data subject and where the data controller processes the data by automated
means);
● The right, where there is a dispute in relation to the accuracy or processing of you're personal
data, to request a restriction is placed on further processing;
● The right to object to the processing of personal data, (where applicable i.e. where processing is
based on legitimate interests (or the performance of a task in the public interest/exercise of
official authority); direct marketing and processing for the purposes of scientific/historical
research and statistics).
This policy was updated in August 2018. If we make changes to this policy we will post them on this page. A hard copy will be kept at our premises if you wish to see it or have a copy.
